▶ OEM quality
▶ All orders before 12pm on a business day will be shipped out on the same day from Kuala Lumpur, Malaysia
【Return & Exchange Policy】
▶ If you find a defect with any product purchased, please let us know within 3 days from the day that you received your item
▶ We will pay the return shipping costs if the product is defective or the return is a result of our error.
▶ If the item is returned for any other reason, you are responsible for the return shipping amount
▶ The item that you are returning will be fully tested before an exchange or refund will be issued.
▶ If the part appears to have been damaged from an attempted installation we will not be able to offer any form of refund or exchange
▶ Please note that the warranty/ exchange /refund process might take up to 2-5 working days to complete
▶ If you do not wish to replace your mobile phone yourself, CellCare does offer an AFFORDABLE replacement & repair service
▶ We also have a NO FIX, NO FEE policy. This means, if you send your damaged mobile phone to us and we cannot repair it, we will return it to you without any charge